Privacy Policy
4.1 What we collect. When you use this website or place an order, we collect: your name, company, email address, phone number, billing and delivery addresses, order details, and payment confirmation (we do not store card details — payments are processed by our payment providers). We also collect basic analytics data (pages visited, device type) via cookies.
4.2 How we use it. To process and confirm orders, quote freight and samples, communicate about orders and products, meet legal/tax obligations, and improve the website. We do not sell your personal data.
4.3 Sharing. We share data only with service providers necessary to operate the store (payment processing, freight forwarders/couriers to arrange delivery, and the Shopify platform that hosts this store), under appropriate confidentiality.
4.4 International transfers. As an international B2B business, your data may be processed outside your country of residence (including Hong Kong and the service providers' locations). By using this site you consent to such processing.
4.5 Retention. We keep order and contact data as long as needed for business, tax, and legal purposes.
4.6 Your rights. You may request access to, correction of, or deletion of your personal data, or object to processing, by emailing Sales@bontex.hk. We will respond within a reasonable period as required by applicable law.
4.7 Cookies. This store uses essential cookies (cart/session) and, where enabled, analytics cookies. You can disable cookies in your browser, though some site functions may not work.
4.8 Contact for privacy matters. Bontex Corporation Limited, Sales@bontex.hk — or our factory address as shown on the Contact page.